Privacy Policy

Last updated: 1 March 2026

1. Who we are

AI Native Agency (“we”, “us”, “our”) is a digital agency registered in England and Wales. Our registered office is at Uncommon, Ground Floor, 34–37 Liverpool Street, London, EC2M 7PP. For data protection purposes, we are the data controller.

2. What data we collect

When you use our website or contact us, we may collect:

  • Name, email address, phone number, and company name (via our contact form)
  • Project details and budget information you choose to share
  • Technical data such as IP address, browser type, and device information (via cookies and analytics)
  • Usage data including pages visited and time spent on the site

3. How we use your data

We use your personal data to:

  • Respond to your enquiries and provide our services
  • Send you project proposals and relevant communications
  • Improve our website and services through analytics
  • Comply with legal obligations

We process your data under the lawful bases of legitimate interest (responding to enquiries, improving our services) and consent (marketing communications).

4. Data sharing

We do not sell your personal data. We may share data with trusted service providers who assist in operating our website and delivering our services (e.g. hosting providers, email services). All third parties are required to process data in accordance with UK GDPR.

5. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 24 months. Analytics data is anonymised and retained for up to 26 months.

6. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at ai@ainativeagency.co.uk.

7. Cookies

Our website uses essential cookies required for functionality and optional analytics cookies to help us understand how visitors use the site. You can manage your cookie preferences through your browser settings.

8. Contact us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us at ai@ainativeagency.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.