Patient Engagement & Telehealth App
We developed a cross-platform mobile app (React Native) with AI-powered appointment scheduling that predicts and prevents no-shows, a secure video consultation module, and a patient health timeline. The backend integrates with their existing EMIS clinical system via HL7 FHIR APIs.
The Challenge
A Harley Street clinic group running 12 locations across London was managing appointments via phone and email. No-show rates hit 23%, patient records were fragmented across systems, and clinicians had no visibility into patient engagement between visits.
Our Solution
We developed a cross-platform mobile app (React Native) with AI-powered appointment scheduling that predicts and prevents no-shows, a secure video consultation module, and a patient health timeline. The backend integrates with their existing EMIS clinical system via HL7 FHIR APIs.
The Result
No-show rate dropped to 6%. 82% of patients now use the app weekly. Clinician time saved: 11 hours per week across the group.
Measurable Impact
The numbers speak for themselves
No-show Rate
Weekly Active Users
82% of patients
Time Saved
11 hours/week per clinic group
Patient Engagement
+156% increase
Key Features & Capabilities
What made this solution stand out
Cross-platform mobile app (iOS & Android)
AI-powered appointment scheduling with no-show prediction
Secure video consultation module with HIPAA compliance
Patient health timeline and medical records integration
Real-time notification system for appointments
Integration with existing EMIS clinical system via HL7 FHIR APIs
Timeline
6 months
Total project duration
Team Size
9 people
Dedicated project team
Technologies
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